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| October 04, 2009 |
 Ztail on eBay and the Secondary Market at Shop.org Summit |
| Sun Oct 4 2009 15:40:32 |
 AuctionBytes editor Ina Steiner sat down with Ztail co-founder and CEO Bill Hudak during the recent Shop.org Summit in Las Vegas to talk about trends in the secondary market. The topic was top-of-mind at the conference this year, with a keynote from eBay CEO John Donahoe and a panel session with executives from Woot.com and the Gilt Groupe (Gilt.com). Consumers know they can get value out of their purchases, which should mean more sales in both the primary and secondary markets, Bill said. He talks about Ztail's model, which puts a unique spin on trade-ins by guaranteeing resale prices at the point of purchase, and said refurbishing returns and trade-ins offer opportunities for PowerSellers. As for retailers and manufacturers, they should not be afraid, he said: discount shopping can build brand awareness and loyalty for their brands. Listen to the full interview taped during the 2009 Shop.org Summit. Run time: 11:14
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| September 27, 2009 |
| Craig Gillan of Charlotte Russe Getting Ready for Mobile Shopping |
| Sun Sept 27 2009 16:44:56 |
 Craig Gillan is Director of Ecommerce at Charlotte Russe, an apparel, footwear and accessory retailer for young women with 500 stores in malls, nationwide. AuctionBytes spoke with Craig at the 2009 Shop.org summit to discuss mobile shopping and the upcoming holiday shopping season. While he thinks mobile is the future, he's not seeing a lot of customer acceptance, but Charlotte Russe is ready with an Mcommerce store, an iPhone app, and other initiatives. Craig also talks about the retailer's back-to-school results and explains why he's optimistic about the holiday shopping season. Run time: 4:41
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| Jochen Krisch Talks about Woot.com and Gilt at Shop.org |
| Sun Sept 27 2009 11:28:03 |
 Jochen Krisch, a consultant based in Munich Germany, is one of the leading experts on new shopping models and publishes the ExcitingEcommerce.com blog. AuctionBytes Editor Ina Steiner caught up with Jochen at the 2009 Shop.org annual summit. In this podcast, he discusses the Shop.org session, "Reinventing Online Retail: Radical Business Models That Are Paying Off Today" featuring Joshua Goldman, General Partner at Norwest Venture Partners; Susan Lyne of Gilt Groupe; and Matt Rutledge of Woot.com. Jochen said smaller sellers can take advantage of "event-based" shopping models like those from Gilt.com and Woot.com, which give shoppers a reason to come to the site, as well as crowd-sourcing models like Threadless. Jochen also touches on eBay Germany, whose daily deal feature is called eBay Wow. Jochen Krisch's posts can also be seen on the Optaros blog. Run time: 4:55
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| August 24, 2009 |
| Shopping for Collectibles with Ruby Lane's Palmer Pekarek |
| Mon Aug 24 2009 23:15:30 |
 Palmer Pekarek is Director of Communications and Product Development for Ruby Lane, an ecommerce platform for antiques, art, vintage collectibles and jewelry. Tom Johnson founded the site in 1998, and it now features over 360,000 collectible items from more than 2,000 unique shops. Palmer joined AuctionBytes Editor Ina Steiner in today's podcast to talk about what makes Ruby Lane different, and explains that the site is actually growing despite the economy. Palmer also discusses some of the ways Ruby Lane is reaching out to a younger audience through a combination of advertising and social networking. Run time: 18:10
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| August 17, 2009 |
| Vzaar Talks about Developing on the eBay Platform |
| Mon Aug 17 2009 12:42:49 |
 With today's launch of eBay SM Apps, we wanted to hear directly from a third-party developer to get their thoughts on what it was like to develop on the eBay platform. Vzaar is a service for eBay and online sellers who wish to add a video component to their product listings, and the company is one of the first third-party vendors to work with SM Apps. Jamie Parkins joined AuctionBytes Editor Ina Steiner to discuss the process and what it means for developers. Formerly the head of the eBay UK PowerSeller program, Jamie also talks about what the new platform means for eBay sellers. Run time: 7:01
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| June 28, 2009 |
| An Interview with Alibaba.com's Training Manager |
| Sun June 28 2009 19:23:14 |
 Alibaba.com launched a new training program for online retailers and suppliers who are interested in learning about product sourcing using the Alibaba.com website. Karen Siegel Fitting, Training Manager for Alibaba.com, discusses the new program and what it offers entrepreneurs. She answers questions about domestic and international product-sourcing and also talks about the common misconceptions about Alibaba.com. If you are interested in finding suppliers, you'll want to listen to this interview about the world's largest B2B ecommerce site. Run Time: 9:50
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| June 19, 2009 |
| TurnTo Exploits the Social Component of Shopping |
| Fri June 19 2009 16:37:09 |
 TurnTo CEO and founder George Eberstadt sat down with AuctionBytes Editor Ina Steiner at the recent Internet Retailer conference to explain how his service helps shoppers learn more about products by connecting with their friends who have made similar purchases. By leveraging the Facebook platform and other social networking sites such as Twitter and LinkedIn, TurnTo's widget can help retailers tell visitors when they know someone who has experience with their products or services. George explains how TurnTo protects users' privacy (they learned from Facebook's Beacon experience), while still providing "trusted references." Run Time: 8:21
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| June 16, 2009 |
| Finding Products Online on TheFind.com |
| Tue June 16 2009 22:24:06 |
 Rob Ulveling of TheFind.com spent time with AuctionBytes.com Editor Ina Steiner on the floor of the Internet Retailer conference to answer questions about the shopping search engine. The company scours the web looking for product listings to display in search results, and also offers a new paid service for merchants to "claim" their feeds for better visibility on TheFind.com search engine. http://www.thefind.com
Run Time: 2:42
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| May 27, 2009 |
| Enable Holdings CEO Discusses Secondary Markets, Auctions, eBay |
| Wed May 27 2009 027:49:57 |
 With the economy in the dumps, there's a lot of attention being paid to overstock inventory and returns. In March, eBay said it intended to become the leader in secondary marketplace (see "eBay Strategy Revealed"). We spoke to the CEO of Enable Holdings, which runs the uBid.com auction site, the RedTag fixed-price site and offline service, and the B2B Dibu Trading Corporation. We asked Jeffrey Hoffman what all the fuss is about the secondary markets, whether this strategy makes sense for a company like eBay - and how Enable Holdings is different from sites like eBay and Overstock.com - and the viability of the online auction format. Run time: 20:09
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| May 10, 2009 |
| Michael Miller: Migrating from eBay to Amazon and Craigslist |
| Sun May 10 2009 23:15:13 |
 Michael Miller is a best-selling author and has written a number of books about selling on eBay. His latest book is called, "Selling Online 2.0: Migrating from eBay to Amazon, craigslist, and Your Own E-Commerce Website." Michael joins AuctionBytes.com Editor Ina Steiner to explain why many established sellers are looking for an alternative to selling on eBay and why he believes they should focus on Amazon, Craigslist and their own ecommerce websites. He also talks about the changing role of online auctions and reviews some major product categories and explains which marketplaces - including eBay - work best for each type of product, including antiques and collectibles, clothing, electronics and jewelry. Michael said having a business plan and a commitment to marketing is crucial to the success of any online seller who wants to take their business to the next level. Run time: 20:46
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