| June 01, 2008 |
 An Innovative Solution to eBay's Feedback Problems |
| Sun June 1 2008 22:39:27 |
 A group of computer scientists, game theorists, and attorneys introduced a new system to help buyers and sellers deal with eBay's controversial changes to its feedback policies. James Ring is CEO of Fair Outcomes Inc., and joined AuctionBytes Editor Ina Steiner to explain how the Fair Reputations system works using an example of a typical ecommerce-related dispute. Fair Reputations is an independent online portal that buyers and sellers can use to resolve disputes over sales, and that sellers can use to demonstrate that they have acted in a fair and constructive manner, justifying a restoration of their reputation. Hear how Fair Reputations works and find out eBay's response to this innovative system for resolving ecommerce disputes. Run Time: 22:52
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